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Refund Policy

Return and Refund Policy

1. Eligibility for Returns:

- We accept returns for physical goods purchased directly from inherbz Health Care LLP within 30 days of the original purchase date.

- Products must be unused, in their original packaging, and in the same condition as when you received them.

2. Process for Returns:

- To initiate a return, please contact our customer service team at [email protected].

3. Refunds:

- Refunds will be issued to the original payment method used for the purchase.

- Please allow 7 business days for the refund to appear in your account, depending on your financial institution.

4. Exclusions:

- We do not accept returns for products that have been used or damaged after receipt.

- Prescription healthcare products are non-returnable for safety and regulatory reasons.

5. Time Limits:

- Returns must be initiated within 30 days of the original purchase date. Returns received after this period may not be accepted.

6. Proof of Purchase:

- A copy of the order invoice or confirmation email must accompany all returns.

7. Change of Mind:

- If you've had a change of mind about a purchase, you may return the product within 30 days for a refund, provided it meets the eligibility criteria outlined above.

- Please note that return shipping costs will be the responsibility of the customer.

If you have any questions or concerns about our return and refund policy, please don't hesitate to contact us at [email protected]. Our customer service team is here to assist you.

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